TY - JOUR AU - Mahpara Mazhar , Faisal Rashid Khan , Asad Tamizuddin Nizami , Sadia Yasir, PY - 2021/06/30 Y2 - 2024/03/29 TI - Assessment of parent/ caretaker satisfaction with child and adolescent mental health services in a tertiary care setting JF - Journal of Rawalpindi Medical College JA - JRMC VL - 25 IS - 2 SE - Articles DO - 10.37939/jrmc.v25i2.1217 UR - http://www.journalrmc.com/index.php/JRMC/article/view/1217 SP - AB - <p><strong>BACKGROUND:</strong> Assessment of parent/caretaker satisfaction with child and adolescent mental health services in a tertiary care setting</p><p><strong>METHODS:&nbsp;</strong>In this descriptive cross sectional study, 130 parents/caretakers of children aged ≤ 16 years were administered Parent/Caretaker Satisfaction Questionnaire which is a 20-item, 4-point Likert type scale, after their second visit/consultation with Child Psychiatric OPD via non-probability consecutive sampling directly as well as telephonically during six months period. Demographic variables were collected via Proforma. The data was analyzed using SPSS v 16.0. p- value &lt;0.05 was considered significant.</p><p><strong>RESULTS:&nbsp;</strong>73.1% (n=95) were very satisfied (satisfaction level&gt;60), 24.6 %(n=32) were satisfied (satisfaction between 21-60) and only 2.3%(n=3) were unsatisfied (satisfaction ≤20). No significant association was found between demographic variables and level of satisfaction.</p><p><strong>CONCLUSION:</strong> Our study revealed a high level of parent/caretaker satisfaction with Child and Adolescent mental health services in a tertiary care setting. No significant association was found between socio-demographic variables and parent/caretakers’ satisfaction.</p><p><strong>KEY WORDS: </strong>Patient satisfaction, Quality of health care, Child Psychiatry, Mental health services</p> ER -